Refund policy
We want you to love what you receive. If something isn’t right, we’re here to help.
Returns & Refunds
We offer refunds or replacements in the following cases:
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You received the wrong item
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Your item arrived damaged or defective
If you believe your order qualifies, please contact us within 30 days of the purchase date at: hello@lovethisland.com
When reaching out, please include:
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Your order number
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A brief description of the issue
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Photos, if the item arrived damaged or incorrect
This helps us resolve things quickly and fairly.
Final Sale Items
Because many of our items are made to order, we do not accept returns or exchanges for reasons such as incorrect size, color preference, or change of mind. Please review product details carefully before placing your order.
If you’re unsure about sizing or have questions before ordering, feel free to reach out — we’re happy to help.
Policy Updates
This Return & Refund Policy may be updated from time to time. The most current version will always be available on this page.
If you have any questions, please contact us at hello@lovethisland.com.